Enterprise Service Automation (ESA) - PSFT (MOSC)

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Is 3-20308688331 a valid SR ?

edited Nov 19, 2019 1:17PM in Enterprise Service Automation (ESA) - PSFT (MOSC) 4 commentsAnswered

I was told 3-20308688331 is a PC  service ticket however, it does not return a detail.  Is it possible that the SR is available only to he user who opened it?

I'd like to request for the details, including the bug ids if the SR has been fixed already.

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