Siebel Open UI, Tools, Scripting and EAI (MOSC)

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Case Create error from SR in Siebel

edited Nov 27, 2019 4:01AM in Siebel Open UI, Tools, Scripting and EAI (MOSC) 1 commentAnswered

While creating case from SR in siebel, we are getting the below error

<faultstring>Error running sub-process 'TRU1 Upsert Account' at step 'Upsert Account'.(SBL-BPR-00183)</faultstring>

<detail>

<siebelf:siebdetail xmlns:siebelf="http://www.siebel.com/ws/fault">

<siebelf:logfilename>EAIObjMgr_enu_1573_1650117927.log</siebelf:logfilename>

<siebelf:errorstack>

<siebelf:error>

<siebelf:errorcode>SBL-BPR-00183</siebelf:errorcode>

<siebelf:errorsymbol/>

<siebelf:errormsg>Error running sub-process 'TRU1 Upsert Account' at step 'Upsert Account'.(SBL-BPR-00183)</siebelf:errormsg>

</siebelf:error>

<siebelf:error>

<siebelf:errorcode>SBL-BPR-00162</siebelf:errorcode>

<siebelf:errorsymbol/>

<siebelf:errormsg>Error invoking service 'EAI Siebel Adapter', method 'Upsert' at step 'Upsert Account'.(SBL-BPR-00162)</siebelf:errormsg>

</siebelf:error>

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