No matching payment for the invoice number and the agent name

Hi,

We loaded bank statement and when we run Auto Reconciliation it says "No matching payment for the invoice number and the agent name".

The line is in Unreconcilied Status

Auto Recon Output for that line is:

27     10704    Payment    17-OCT-19      Duplicate payments USD XXX.XX

27     10704    Payment    17-OCT-19      No matching payment batch USD XXX.XX

27     10704    Payment    17-OCT-19      No matching payment for the invoice number and the USD XXX.XX  agent name

We have 2 payments with same Check Number. But the Payment Amounts are different.

I was hoping to see that Auto Recon will look at Check Number and Payment Amount to reconcile this line. But it is not.