Order Management - EBS (MOSC)

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APP-ONT-251746: No Lines are eligible for acceptance - Unable to Perform Acceptance on a Sales Order

edited Oct 25, 2019 7:00AM in Order Management - EBS (MOSC) 3 commentsAnswered ✓

Hello there

I have a requirement that allows the customer to Accept an order after shipment. How ever, when I select the option  "Fulfill Acceptance" From Actions drop down list, I have a pop up note that reads "APP-ONT-251746: No Lines are eligible for acceptance. If you are trying to accept a model, make sure all its components are eligible for acceptance".

I have completed the following setups

- System Parameter Code Enable_Fulfillment_Acceptance - Enabled

- Added the following to ONT_SUPER_USER Menu

    - Sales Orders: Fulfillment Acceptance

    - Sales Orders: Update Acceptance Attribute

- Defined a new contingency Rule for Prebilling Implicit Acceptance

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