Technology Stack - EBS (MOSC)

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Unexpected error while processing the request

edited Nov 6, 2019 4:05AM in Technology Stack - EBS (MOSC) 28 commentsAnswered

We are on EBS 12.2.5. Our user's are sporadically receiving an error message when trying navigate to a different menu option on the Home Page:

The error message is: "Unexpected error while trying to process the request" . Once they receive the error message, they cannot select any menu option. Pressing F5 to refresh the page causes the error message to go away and they are able to navigate again.

I cannot duplicate the problem. Suggestions? What logs would most likely have the error logged?

Thanks,

Nancy

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