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Why I am getting "page cannot be displayed" error message in the middle of using oracle application?

edited Aug 20, 2021 11:53AM in Technology Stack - EBS (MOSC) 5 commentsAnswered

Dear Team,

Our prod DB is version is 11gR2 and application is 12.1.3. Only users using IE 11 have reported the above issue. The error message "Page cannot be displayed" in the middle of  users working is being report. The work around that we have given the users is;

1. Press F5 to refresh the page

2. Tools==> Internet Options ==> Advanced tab ==> under HTTP settings uncheck "Use HTTP2" and restart the PC

Option no.2 seems to have given a permanent fix. But it may have security questions.

Is there a way to fix this on the oracle level instead of going to each user machine and do the above steps?

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