Payables and Cash Management - EBS (MOSC)

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Invoice Paid showing Rejected Status

edited Dec 7, 2019 4:03AM in Payables and Cash Management - EBS (MOSC) 4 commentsAnswered

Thanks in advance.

I have an Invoice that, for some reason created 2 workflows (WF) 10 min apart, the 1st Approved and the 2nd Timed Out after the Invoice Paid.  Both WF's had been Delegated prior to their 1st Approval action.

When the 2nd WF Timed Out it updated the Invoice Workbench to 'Approval' 'Rejected'

This Whitepaper explained why the 2nd WF updated the Approval on the to Invoice Workbench to 'Rejected'. https://support.oracle.com/rs?type=doc&id=1968334.1  the Figure on page 40.

However, the Invoice Table, ap_invoices_all, is showing the Invoice in 'Approved' status.

I can't seem to locate where the Invoice Workbench Approval status is updated from (I assume the WF sends it) and how to have the Approval field updated to match the ap_invoices_all table.

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