Siebel Upgrade to Open UI
Hello!
We are using currently Siebel 8.1.1.3 SIA. It is a High Interactivity solution for Case Management. The idea is to upgrade Siebel till the latest version (it might be 19.12). I have found already that such upgrade path is valid (meaning from SIA 8.1.1.x -> Siebel IP2017), and could be done by the Incremental Repository Merge (IRM), however we still have doubts if there won't be any difficulties with Case Management core functionality, BI Publisher and other functional parts.
Maybe, someone can share his experience in performing such upgrade or can share some resource that could be useful for reading in preparation to the upgrade?