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BI Publisher (in Siebel) crashing few days after new template upload without BIP restart. Any experi

edited Dec 18, 2019 4:04AM in BI Publisher (MOSC) 2 commentsAnswered

Hi there

"When we upload any new template for Offer Documents through Siebel user interface (e.g. on Friday) 

then we must also restart BI Publisher
otherwise it will crash till the next Tuesday or Wednesday."

Have you ever faced this?
This is a lesson "many times learned" in our company.
BIP is then stuck for all countries (not only the one using the new template.)
That is why we only upload new templates on weekends
and then we have to make a small outage in our 24/7 business to restart the BIP.

Obviously, we are not allowed to test this in PROD

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