Payroll for NA / Time and Labor - PSFT (MOSC)

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Blank account code on paylines with flat sum bonus calculations

edited Mar 30, 2022 1:19PM in Payroll for NA / Time and Labor - PSFT (MOSC) 1 commentAnswered

We experienced an issue on paylines where the account code, or CCC, was blank after the Flat Sum Bonus Calc.  All the other paylines had the correct CCC; however, the current pay's payline with the OT3 earning code had a blank CCC.

The pattern we identified was that a bonus was paid through the current pay's pay-end date and the employee had overtime that was calculated using the Flat Sum Bonus configuration.

In addition, the system would not permit us to correct the CCC on the payline.  It would only provide one inactive CCC to select, and we were not able to select an inactive CCC.

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