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RAC error on non-RAC instance for weblogic.application.ModuleException: oracle.ons.NoServersAvailabl

During installation of OTM application, we encountered the error: 

This Exception occurred at Mon Jul 17 15:48:21 CDT 2018.

weblogic.application.ModuleException: oracle.ons.NoServersAvailable: Subscription time out

MDSConfig.py script completed: 1  

when we look at Oracle documents, it says this issue could occur wen installing OTM on a RAC database when the ONS port has not been opened (doc 2424354.1).   However, we are NOT running a RAC.  We do however, run Oracle GRID with ASM on all our databases.

When I checked the portlist.ini, it is empty, so I take that as no one has overwritten the default ports 6100 and 6200 for the ONS.    So why does the installer fail on this error?  Any thoughts or similar encounters?

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