CRM On Demand - Administration (MOSC)

MOSC Banner

Subtracting dates giving work days only

edited Jan 29, 2020 4:16AM in CRM On Demand - Administration (MOSC) 4 commentsAnswered

Has anyone encountered the following challenge and came up with a solution?

I need to report the duration of a service request in work days.

For that I need to use a TimestampDiff function to extract the opened time from the closed time giving a number of days.

However, that will give me the total number of days, including weekends.

The challenge is how to come up with a result where the weekends are disregarded.

Example: opened time is on a Friday and closed time is on the following Monday.

The TimestampDiff will result in 3 days but I need the result to be 1 day.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center