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$0 State Withholding Creating a Separate W2

edited Mar 30, 2022 1:21PM in Human Resources and ELM - PSFT (MOSC) 1 commentAnswered

We have a few employees that incorrectly had another state tax withheld in 2019.  We've refunded the taxes, and the balance for 2019 is $0... but the W2 process is generating a second W2 for them with WI state taxes set to $0.  This is obviously going to confuse the employee.  How do we prevent the system from generating the second W2?  Do we need to delete the WI withholding from the tax balances table completely?   We have not found a way to do it through the application.  Please advise.

Thanks,

Jennifer

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