Channel Revenue Management - EBS (MOSC)

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Hi Claim appears to have been paid from wrong account

edited Feb 19, 2020 4:07AM in Channel Revenue Management - EBS (MOSC) 5 commentsAnswered

Hi ,

We have created a claim with "offer name: 20AB-AG General Accrual" and "offer type: Accrual" with Sales/Expense/Charge Account: 10-100-6020-0000 and

Accrual Liability Account: 10-000-2035-0200 But the invoice is created with Item Expense Account: 10-000-2035-0100.

User is asking why the account got changed from 200 (Claim) to 100 (Invoice).

Please explain.

Thank you in advance.

Regards,

Rajesh M

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