CAN: Handling of Prior Year Overpayments (Recovering Net Amount only)
I would like to hear from other users how they are handling Overpayments in PS now that the Canada Revenue Agency has finally posted some directives on how the recovery of Net Amounts (rather than Gross amounts) for prior year overpayment amounts due to Clerical / Administrative errors should be performed.
Looking for some discussion on business processes, and any system constraints you have run into.
If Oracle would like to chime in with their recommended handling in the system, that would be welcome as well.
For anyone who has not seen it, here is the link to the CRA's information page on handling the different overpayment scenarios (updated Jan 15, 2020):