Siebel System Admin, Install and Upgrade (MOSC)

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Siebel Process Hang

edited Aug 13, 2020 4:14PM in Siebel System Admin, Install and Upgrade (MOSC) 8 commentsAnswered

Hi Experts,

I have a weird issue in my Siebel Application.

The AOM PID's are intermittently hanging. I have enabled logging to 5 even then, the logs stop writing at random places(no specific pattern). The session shows "Handling Logon".

I took the full memory dump and the hung threads seems have the below call stack.

This thread is waiting on data to be returned from another server via WinSock.

The call to WinSock originated from sslcnapi!CSSSISTcpIpSrvr::AwaitMsg+98

Function

ntdll!KiFastSystemCallRet

ntdll!NtWaitForSingleObject+c

mswsock!SockWaitForSingleObject+19f

mswsock!WSPSelect+38c

ws2_32!select+494

sslcnapi!CSSSISTcpIpSrvr::AwaitMsg+98

sslcnapi!CSSSISConn::_Listen+19

siebmtshmw!SmiInProcMsgHandler+170f

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