more quantities received than order
hi
we have an issue at our wharehouse where in the users have received 4000 quantities where in the quantities ordered are only 2000.
the problem is all the quantities have been picked,dropped and shipped but the other 2000 quantities we dont have stock for it.
is there a way that we can reverse that 2000 that is remaining so that we can cancel the transaction? if there is please assist as we dont want to invoice that 2000 as there is no stock.
your assistance will be highly appreciated.
regards
Pfunzo