Enterprise Manager Generic (MOSC)

MOSC Banner

incident rule set order OEM

edited Feb 17, 2020 11:16AM in Enterprise Manager Generic (MOSC) 3 commentsAnswered

I have one major rule which sends a call to an external ticketing system for all events from metrics associated with Database Instance

But for one metric, I only wish to send an email, so I set up a new Rule Set, and directed events for Status to an email. This Rule Set I ordered above the general Rule Set.

But for some reason both Rule Sets are used during the event, so I receive an email, and I get a call to the external ticketing system.

I presumed that an event is only processed once, but it looks like all Rule Sets with rules associated to an event type are used.

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center