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Using the My Oracle Support Portal (MOSC)

New user added to a Support Identifier. My customer received an email that an unknown person was add

Feb 20, 2020 7:03PM edited Feb 21, 2020 1:34PM in Using the My Oracle Support Portal (MOSC) 2 commentsAnswered

My customer who recently just signed received the message:

"A new user, Lu Dam (ldam@mwdh2o.com) has been added to a Support Identifier via a cloud subscription."

Why was someone added and how do I go about removing them? They were not suppose to be added.

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