Order Management - EBS (MOSC)

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Error while cancelling a Credit Card Order

edited Apr 19, 2020 7:56PM in Order Management - EBS (MOSC) 8 commentsAnswered ✓

Hello Experts

I am trying to cancel a Credit Card Order using Process Order API. It is failing with following error message. Kindly advice if anyone has encountered this error or has any to solve it.

PROCESS_ORDER API:ONT ONT_REFUND_PROCESS_FAILED N AMOUNT 21,799.96 > 1) Refund processing for $xxxxxxx.xx failed.> 2) ARP_PROCESS_APPLICATION.REVERSE : ORA-20001: > 3) Operating Unit is required to determine the value of a System Parameter.

Thanks

Mirza Tanzeel

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