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RetroPay Status > Shows "Awating processing""

edited Feb 26, 2020 1:40PM in Payroll and OTL - EBS (MOSC) 4 commentsAnswered

Hi,

We appear to have a number of employees who are showing on the Retropay Status form as 'Awaiting Processing', but where the retropay has been run for them.  They should be showing as completed.

I found note:

Retro Assignments with Approval Status 'P' and Action Status 'C' Don't Show as 'Completed' in Retropay Status Page (Doc ID 2103288.1)

We have the fixed version of the file :

$Header RetroDisplayVO.xml 120.6.12010000.4 2015/12/01 10:51:45 panumala ship $

However, when I check the tables I can see that the row is in pay_retro_assignments = P and in pay_assignment_actions = C

So it looks like despite having the fixed file, we still have people with the issue.

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