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Automated Lockbox Receipts - Unknown Customer Credits

edited Mar 17, 2020 5:01AM in Financial - JDE1 (MOSC) 2 commentsAnswered

Automated Lockbox Receipts - Unknown Customer Credits.

What is the best way to handle unknown customer receipts. Ex: Customer automatcially takes credits.  Customer will send lockbox receipts with known invoice numbers and credits they are deducting.  The credits are not in JDE however I want the system to create a debit on the account for the unkown credits.  Is there a way to do this in automated lockbox?

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