Database Install/Upgrade/Opatch (MOSC)

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"Opening Database <DBNAME> in upgrade mode failed" during AutoUpgrade

edited May 5, 2020 5:04AM in Database Install/Upgrade/Opatch (MOSC) 7 commentsAnswered

I'm performing an Oracle upgrade from 12.1.0.2 to 19 (including a server move) on Windows.  On the target server I have started autoupgrade and am getting an error "Opening Database <DBNAME> in upgrade mode failed". 

When I try to connect to the database using "sqlplus / as sysdba" (under a domain user in the local ORA_DBA group) I get a "ORA-12638: Credential retrieval failed" error.  I see the AutoUpgrade has created a new Windows service called "AutoUpgradeOracleService<SID>" (which is running instead of the usual OracleService<SID>) and this new service is running as a Local System account.  If I change it do run as my domain Oracle Home user account and restart it, then the error from "sqlplus / as sysdba" goes away and I am able to successfully start the database in upgrade mode.  However

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