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Procurement - EBS (MOSC)

Can Purchase Orders raised for the Phantom Item

Mar 27, 2020 2:36AM edited Apr 10, 2020 5:04AM in Procurement - EBS (MOSC) 7 commentsAnswered

Hi Experts,

Good Day!!

Hope all are doing good.

Business will place purchase orders for the “sales kit”.

• The “sales kit” (Phantom Item) is invoiced and the 2 individual products (Component 1 and Component 2) respectively.

• Each item will ship in its individual box with Supplier part number and serial numbers. There will be no “sales kit” part number.

• Any RMA returns must be processed as the individual item and not the kit part number. This means Business will ONLY return the individual defective items (i.e Component 1 or Component 2).

Questions:

• Can Business able to receive these kits in Oracle System?

• Does the Supplier kit represent a single part number? If so, how can we manage to return the individual items through RMA?

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