Customer Relationship Management - PSFT (MOSC)

MOSC Banner

Mass Case Cancelation Process

edited Apr 17, 2020 5:01AM in Customer Relationship Management - PSFT (MOSC) 2 commentsAnswered

Hello,

Is there a delivered process or page that will do a mass cancelation of cases in PeopleSoft CRM 9.2?  Our business users have a lot of old cases that need to be canceled and would like to cancel them in a mass process.  I did not see anything in PeopleBooks that referenced a process or page that would allow this but I wanted to see if anyone knew of anything similar to this request.  If not, has anyone been able to create a custom page or process that will allow this functionality?

Thanks,

Linda

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

PSFT CRM Tags

Instructions for posting

×

1. Select a discussion category from the picklist.


2. Enter a title that clearly identifies the subject of your question.


3. In the body, insert detailed information, including Oracle product and version.


Please abide by the Oracle Community guidelines and refrain from posting any customer or personally identifiable information (PI/CI).


Cloud / Fusion customers - Our Cloud community has moved! Please go to Cloud Customer Connect .


New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center