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P6 Professional v7: Connecting Oracle database 12.1.2 through VPN takes ~3 minutes to connect

edited Apr 25, 2020 3:46AM in Primavera (MOSC) 11 commentsAnswered

Hello,

Related to Primavera performance catch:   Users that are at remote locations are experiencing extremely slow load times in P6 Professional P6v7 client after choosing a database to log into.

Users in China/NA report 8-11 minutes to load. customer data center is located in Virginia. Over VPN it took 2-3 minutes from Virginia.

In the office, with a hardwired connection it is fast and quick....any wild guess please

I have tried following things

1. Recreate the new connection but same behavior

2. Change the User preferences settings to view only Projects windows when P6 screen is loaded

3. Checked the Oracle DB 12.1.2 Performance tuning. Attached report for your reference but no issues reported

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