Receivables - EBS (MOSC)

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AR Auto Invoice Error for Credit Memos from OKS - Revenue Auto Accounting Rule "Standard Lines"

edited Apr 30, 2020 5:05AM in Receivables - EBS (MOSC) 12 commentsAnswered

Hello,

We are facing an issue in the AR Auto Invoice interface table "Please Correct the Revenue Account Assignment", following are the details.

The Transactions Source is OKS (Service Contracts), The Auto Accounting for Revenue - Cost Center and Account is from 'Standard Lines". As per the oracle support note 1567875.1 "The INVENTORY_ITEM_ID for The Service or Usage item being credited is not passed in the Auto Invoice for Credit Memo's. The Profile Option: "AR: Use Invoice Accounting for Credit Memo" is set to YES. Please advise how can we clear this exception since our auto accounting is based on "Standard Lines" but as per the standard functionality, we can't get Inventory Item ID in the interface for Credit Memos from OKS. Appreciate your help.

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