Financial - JDE1 (MOSC)

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Exchange rate not updated (or just wrong) on manual payment

edited Jul 17, 2020 5:03AM in Financial - JDE1 (MOSC) 1 commentAnswered

We are on 9.2

Our AP person entered a manual payment USD payment from a CAD bank account in March 2020.

Reviewing the bank statement later, she saw the payment had used an incorrect rate.

The rate it happened to be was the EUR--> CAD rate.

What could have caused that rate to:

a) populate and / or

b) not update if something was entered incorrectly to begin with?

I found this in one of the whitepaper documents. Is there any other field, that if changed, does not update the exchange rate? I have tried to recreate in our test system but to no avail.

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