Sales, Marketing, and Territories Apps - EBS (MOSC)

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DO Oracles sales on premises have a helpdesk?

in Sales, Marketing, and Territories Apps - EBS (MOSC) Question

HI i would like to know if we have a series of clarification:

1. helpdesk system in Oracle Sales for ON premises

2. Do we have a Knowledge base in Oracle Sales to ask FAQs

3. I know that it is possible to have a 360Degrees view of a customer but do we have same in Sales on Premises.

4. Do we have a portal in Oracle Sales?

5. Do Oracles Sales integrate with MS Office?

Regards,

Heyvyn

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