Distribution - JDE1 (MOSC)

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Orders not going on credit hold for parent address book number

edited Apr 28, 2020 3:06PM in Distribution - JDE1 (MOSC) 3 commentsAnswered

Hi everyone,

There is an issue reported where sales orders for a particular company 00001 created for customer number 1023 aren't going on credit hold on JDE 9.1

I am describing some of the setups that I verified based on Oracle documents available.

  • P4210 processing option has C1 mapped in customer credit check under Order holds tab.
  • Customer master setup exists for this customer (say 1023) for both 00000 and 00001 companies.
  • A credit limit of 1,550,000.00 is set in customer master for 1023 with company 00000 and a credit limit of 500,000.00 is set in customer master for 1023 with company 00001.Credit check level is set as 'C' (Sold-To).
  • Credit hold C1 is set in P42090 with no value in 'age from' field  , which I assume signifies that ageing credit hold check is not used.

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