Voiding a voucher for which a create payment was initiated

Hi,

I have a voucher that is not allowing the void to post.  The other side of the voucher isn't voiding along with the AE, creating an out of balance post error.

This is due to the create payment process being initiated on the voucher.  That process was stopped when the user determined the incorrect payment amount was there, and no formal payment was ever created.

So, we can't deleted the payment and voucher, as there's no payment.  And, as I said, the voucher itself isn't allowing for typical voiding since the create payment process was initiated.

The voucher has been voided/deleted (the system confirms that), but it won't allow me to post.  What can be my next step to resolve?