Teleservice - EBS (MOSC)

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Multi org setup for service requests

in Teleservice - EBS (MOSC) 1 commentAnswered

Hi Team,

We would like to default multiple operating units while creating service request from one responsibility.

Can you please let me know how this is possible.

If we change the multi org setup sequence it is impacting globally not sure If this sequence for defaulting operating unit can be restricted to only one responsibility.

Other option is to enable multi org for this responsibility but here users have to manually select the operating unit from LOV.

Please let me know your thoughts on this.

Thanks,

RP

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