Hyperion Financial Reporting Products (MOSC)

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"Failed to acquire access to database" when IR from workspace connects to Oracle database using ODBC

edited Jun 11, 2020 3:29PM in Hyperion Financial Reporting Products (MOSC) 5 commentsAnswered

IR reports fail to connect from workspace to Oracle Database on Exadata machine using ODBC connection.

InteractiveReportingDataAccessService] Failed to acquire access to database.[[SQL API: [SQLConnectW], SQL RETURN: [-1], SQL STATE: [HYT00], SQL NATIVE ERROR:[0], SQL MESSAGE: [[DataDirect][ODBC Oracle Wire Protocol driver]Timeout expired.]

Issue:- Hyperion is unable to establish connection to Exadata database using ODBC/Merant/7.0 driver which was working before in oracle database was, after database migrated to exadata, issue started .

No other change except Exadata host/port/servicename update.

DBA confirms there is no connection established while connecting Hyperion using ODBC.

There is no issue with sqlplus and Oracle net-oracle OCE connection.

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