I have run automatic receipts and it created receipts and fund settlement also happened. Now I rever
I have run automatic receipts and it created receipts and
funds capture settlement batch. The file was sent to customer and his acocunt
charged. I reversed the receipt. The process was ran again. and file
sent. now customer is saying his account is not reversed and credit
card is still showing charged. I want to know probable issues.
Is there a possibility that EBS is not sending reversed automated fe
receipts in settlement batches or some other issue.