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ms project schedule conversion

edited May 27, 2020 8:31AM in Primavera (MOSC) 2 commentsAnswered

In the last 3 months i, and some of other organizational users, are unable to import an MS Project (XML) file successfully.  To get this done I have to get some of our India IT support people to convert it for me.  I need to have the ability to convert MPP to XER quickly.  I'm lost in identifying the real problem in the log file (i'm not an IT person).    Help?

My India IT support team procured their overseas Oracle support on a phone call and they had no solution even with seeing these error logs and the files themselves. 

Any ideas so i can get back to support all of my organization's users?

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