Teleservice - EBS (MOSC)

MOSC Banner

How to cancel a sales order that interfaced from Service Charges

edited Jun 7, 2020 1:44AM in Teleservice - EBS (MOSC) 1 commentAnswered

Hello,

We have been using for many years the process where a Shipping line and a Return line lines are interfaced to Order Management from Service request charges.

Now we  a new requirement to have the ability to  Cancel  from the Original service request , the shipping order and/or the Return Order that was originated  from Service.

Does this functionality exist ?  Where can  I find documentation?

Thank you,

Ingrid

Howdy, Stranger!

Log In

To view full details, sign in to My Oracle Support Community.

Register

Don't have a My Oracle Support Community account? Click here to get started.

Category Leaderboard

Top contributors this month

EBS Teleservice Tags

New to My Oracle Support Community? Visit our Welcome Center

MOSC Help Center