Siebel Business Process & Functionality (MOSC)

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office365 and siebel integration

edited Jun 14, 2020 5:07AM in Siebel Business Process & Functionality (MOSC) 1 commentAnswered

HI All,

i am trying to integrate new office365 mail box to siebel but it is not working. i am trying this in Siebel development server  and the version is IP15.13

Steps followed :

1. created new email profile in admin-- Communications --> Communications Drivers and Profiles -- >Internet SMTP/IMPA server. All the madatory  details filled and submitted the profile. 2. Created new response group and added the newly created email profile under it and submitted the response group.

3. Added the entry in system preferences

4. Server bounced including gateway.

5.  Tried to send test email from outllok to the newly created Office365 email and email received in office365 inbox but it is not processing to siebel.

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