E1 42 After ship confirm credit orders the item availability calculation is wrong
Hi experts
Our customer is working on JDE 9.2 with dual lot controlled items and they have following issue:
After ship confirm lots in credit orders the availability calculation is wrong.
I have attached pictures that shows the availability before and after.
1. Picture 1 shows the availability after the sale and before entering credit order.
2. Picture 2 shows the availability after entering the credit order, but before ship confirm the return.
3. Picture 3 shows the availability after the return was confirmed.
I want to know if someone else have a similar issue and how to correct it.
Regards