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How/when does contextID in EBS get changed? UPK topics recorded previously are now not showing at a
How/when does contextID in EBS get changed? UPK topics recorded previously are now not showing at applicable as it can't find the correct ContextID.
Example:
UPK topic "How to Create a Timecard" used to show in the UPK list when click HELP on the "Create Timecard" page as it was applicable to the page. Now, it does not display in the list and you have to uncheck the "Applicable" box and navigate to the topic. Research and testing shows that the contextID for that page is different. I have to update the UPK topic to the "new contextID" and republish and then it will show when click HELP from the "Create Timecard" page.