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Due to Border Highlighting of each Fields/Text Boxes in MOS, Cursor Starting Position is not visible

edited Jul 18, 2020 5:01AM in Using the My Oracle Support Portal (MOSC) 1 commentAnswered

Due to Border Highlighting of each Fields/Text Boxes in MOS, Cursor Starting Position is not visible in SR Activity Text boxes.

Because of that, I am finding huge difficulties in copy-pasting the contents into the correct line/position or formatting the text or drafting the text, etc.

I have atttached one image file for your reference.

I am sure that You can't correctly guess at which line the cursor is positioned.  (The cursor is in the starting position of the line but You can't find in which line it is positioned).

You may be thinking why it is so important to consider as an issue but this is where we have to work for 8 hours in our daily routine.  i.e. We need to constantly type the Action Plans, Solution Contents, etc to the Customer.  So, definitely it is a huge concern for all the Support Engineers who work in the MOS SR.

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