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MyOracleSupport logging off after a few minutes of inactivity

edited Jun 11, 2020 5:28PM in Using the My Oracle Support Portal (MOSC) 3 commentsAnswered ✓

Hello:  Recently, Myoraclesupport.com has been logging off after 15/20 minutes of inactivity; this has not happened in the past. Can anyone suggest why this has started happening, and what can be done to eliminate it from happening?  There are sometimes 3 or 4 additional windows open in the same Firefox browser.  Tks!

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