Batch Type K - 2 Batches with the same Payment ID
Hi Community,
We upgraded to JDE 9.2 and recently had we have an issue that I have never seen. We have 2 "K" Batches that posted the same Payment ID's. It appears that the system saw the duplicate payment and a Debit Memo was created on the next ACH batch and took the credits from the Customer.
I have not been able to reproduce this but would like to discuss how this could have happened or if anyone has seen this before.