APP-PO-14160: Document Action Not Completed Successfully

There is a problem trying to cancel a purchase order, give a note with the code APP-PO-14160.

Cause: APP-PO-14160: Document action did not complete successfully. You attempted to perform a document action that is incompatible with the status of the document.

the purchase order comes from an internal requisition.

the following has been reviewed:

1. line_location_id equals purchase order and request lines

2. accounts are active

I hope someone can guide me with an answer.

regards!!