Supply Chain Management - PSFT (MOSC)

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Procurement Cards - reconciliation and approval when a cardholder has multiple cards

edited Jul 18, 2020 5:08AM in Supply Chain Management - PSFT (MOSC) 6 commentsAnswered

This has been an ongoing issue, and I'm hoping someone has a solution.

At the State of Wisconsin, when a cardholder with an existing card gets a new one (for whatever reason) the original card is not deleted from their profile so we have access to the historical record of any transactions for the card.  But this causes other issues.

1. The cardholder has to be removed as a proxy on the canceled card so the new card populates the reconciliation page.  This is the only way I know to find transaction for the current card without entering the full card number into the search.

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