Advanced Benefits - PSFT (MOSC)

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PYLOAD ABEND with Transaction Status stuck at X?

edited Mar 30, 2022 1:27PM in Advanced Benefits - PSFT (MOSC) 1 commentAnswered

Something has changed since PUM33 and the new Paysheet load enhancement.

In the past, when the PYLOAD process went to no Success, we would find the EE's with the bad data, mark the transaction Inactive, and reprocess the Load to success.

But we have Transactions with the PU_TXN_STATUS stuck at "X" and we can't pull them up on the "Update Paysheet Transactions" page to inactivate to fix it!

How do we recover?

We found Doc ID , 2679834.1 that describes a similar issue. We verified COBOL source code against what was delivered in PUM33. Is there another cause?

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