Teleservice - EBS (MOSC)

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Issue with addresses defaulted on SR from contact center

in Teleservice - EBS (MOSC) 1 commentAnswered

Hi Team,

We are frequently observing primary site changes in contact center for customer account.Users are having access to contact center but they are not using it for changing primary site.

Any updates from customer standard will cascade the changes to the contact center as well?

Thanks,

Raghu.

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