Retail Predictive Application Server (MOSC)

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Error during export to excel from Fusion Client

edited Jul 18, 2020 5:06AM in Retail Predictive Application Server (MOSC) 1 commentAnswered

Hi,

We are facing an issue with the export of high data volume. After some time of trying to export we get a run time error (screenshot). This leads to a downtime to all the sessions that are open and users can perform no action after that.

1. We have increased the limit that exists in fusion configuration:

File : rpasConfig.properties  Variable: printexport.maximum.cells

Except that we have also tested to add -Djava.awt.headless==true to JAVA_OPTIONS variable.

2. After this there are cases where we try to export other workbooks with less data covering the excel rows limit and the

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