Procurement - EBS (MOSC)

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PO Approved by Final Approve but status in -INPROCESS - R12.1.3

edited Jul 1, 2020 3:48PM in Procurement - EBS (MOSC) 2 commentsAnswered ✓

Hi

We are using R12.1.3 -  For PO approval we are using -Position Hierarchy

Today one PO is approved by all members including the  top person in the approval list.

in View  -> Action History -Show APPROVE

But  PO Status still in -INCOMPLETE  and we unable to open PO details screen

The buyer ( who created and submitted PO ) getting below error:

--------------------below is  errro----------------------------------

The Document Manager failed with error number 3.

Error Number 3 = Unknown Error.
Contact your system administrator.

Error Messages:
po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_checks_setup:70:100ORA-01403: no data found - po.plsql.PO_DOCUMENT_ACTION_CHECK.authority_check:20:unexpected error in authority_checks_setup - po.plsql.PO_DOCUMENT_ACTION_PVT.do_action:110:unexpected error in action call

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