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Issue with the validation of condition in form personalization.

edited Aug 20, 2021 11:08AM in Technology Stack - EBS (MOSC) 2 commentsAnswered ✓

Hi,

I have come across some issue while validating any condition in form personalization.

I need some clarity like when we validate a condition, if it shows as the condition is false then is there any possibility that the personalization works??

I have observed that even if it shows the condition is false sometimes the personalization works but not all the time.

Once when a true condition is given and the personalization worked everything was good. Next time when i open the same personalization it showed me the condition as false and personalization did not work (i didn't even make a single change to the personalization). But the same personalization worked for my colleague in her system. Later on it started showing the condition as false even for her also but it worked( when we checked).

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