Void Retention Release Invoice
In Contract Billing, we generated a Retention Release invoice. It now appears in the A/R. Our Contract Admin now says those invoices are incorrect and a new pay application for those lines need to be regenerated.
In the KB, it says to use P52250 for contract billings, but on inquiry that Retention release invoice does not appear. It does appear when inquiring using P48250 for Service Billing.
1. Why would the Ret. Release not appear in the P52250?
2. Can the P48250 be used as a work around for #1? We need to get the Invoice voided and put back in the F4812 from the F4812H so adjustments to the contract & retention billing can be made.